What information does Wowzaaa collect from its Users?

Wowzaaa collects different types of personally identifiable information in order to be able to provide its services to You. Such information may include but is not limited to name, mailing address, telephone numbers, email addresses, credit card information and other. Users provide all such information voluntarily through various order forms, email messages sent to Wowzaaa, LiveChat, telephone, etc.
Wowzaaa also collects different types of non-personally identifiable information that may include referral URL’s, Users’ IP addresses, Users’ use of website, information about the browsers used by the User, etc. Some of this information is collected through Cookies, which are small pieces of data that are sent to your browser from a web server and are stored on your computer’s hard drive and help Wowzaaa identify you as the User. You have the choice to modify your browser and thus to reject the Company’s cookies.

How does Wowzaaa use the information it collects?

Wowzaaa uses all collected information primarily for provisioning the services you have ordered and providing you with ongoing User support. We may also use your information for sending periodic emails announcing important service changes, new features, technical issues updates and news, promotional activities, etc. You can decide NOT to receive such emails by replying to any of them with “Unsubscribe” in the subject. We may also use your information to send you SMS notifications in case of issues which may lead to service interruption of your account(s). User information is also used for improving Wowzaaa’s business processes to make your overall user experience more rewarding. Your information can also be used for resolving ownership and other disputes and enforcing agreements between you and Wowzaaa.

How does Wowzaaa use the information it collects?

Wowzaaa uses all collected information primarily for provisioning the services you have ordered and providing you with ongoing User support. We may also use your information for sending periodic emails announcing important service changes, new features, technical issues updates and news, promotional activities, etc. You can decide NOT to receive such emails by replying to any of them with “Unsubscribe” in the subject. We may also use your information to send you SMS notifications in case of issues which may lead to service interruption of your account(s). User information is also used for improving Wowzaaa’s business processes to make your overall user experience more rewarding. Your information can also be used for resolving ownership and other disputes and enforcing agreements between you and Wowzaaa.

What does Wowzaaa do to prevent loss, misuse or alteration of Users information?

We guarantee that we strictly apply all industry standard security measures to protect your personal information. Such measures include without limitation: data encryption, password protected access to Users’ personal information, limited access to the sensitive data, encrypted transfer of sensitive data submitted by the User through Wowzaaa’s order forms, login forms etc. There may be security and privacy limitations, which are beyond Wowzaaa’s control. By choosing to provide personal information to Wowzaaa you understand and agree that the security, integrity and privacy of your information cannot be 100% guaranteed.
Wowzaaa reserves the right to change this Privacy Policy at any time. Such changes will become effective and binding after their posting on the Wowzaaa.com website. You agree to regularly review this Privacy Policy for revisions and updates. By continuing to use Wowzaaa’s services and website after any posted revision, you agree to those changes.
To report an incident of abuse, please email [email protected].